Customer Support & Reviews:
We always go with the statement “customer can never go wrong”.
Customers’ support and reviews are the key facts to increase the visibility or standpoint of our products. We are always present to quick response to our customers through email.
Exchange & Returns:
We don’t have the return option but for customer support utilize a return policy in that case if a product is damaged. Zellberry stores will tolerate shipment charges but as another option (without damaging products) customers would be responsible to pay the shipment cost.
In the condition of getting damaged products, customers may blame but only within a week.
Shipment Positions:
DHL, FedEx, TNT, or SKYNET are well-known couriers worldwide, which we utilize for placement orders from our zellberry store jackets support.
We try to ship products during 5-7 days but it can delay due to several issues arising; location, customs, tracking displaying problem, etc.
Important Guidelines:
You need to put an eye again on our size chart immensely and notify us through email and the eBay text option used with ensuring that you have informed us about all your modifications accurately.
However, you will keep an extra 30$ to pay on size variation as XXL. You might face little color difference between real and on picture products with brightness low or high, pure or synthetic leather, camera, and lightening effects.
For the Russian group, placement is only valid in the areas of SAINT PETERSBURG & MOSCOW. If customers order for incorrect size zellberry jackets will not be answerable, so be aware of choosing a size and make sure about your exact dimension.
zellberry jackets offer guide size chart without any mispointing and considering (UK, US) size chart.
Payment Methods:
Zellberry are recommended to use the most international payment methods.
If you want to use another type of payment method must consult before ordering. We will heal you.
*If you cancel an order after 24 hours, 25% payment will be deduct from the total payment.
